Cancellation Policy

Birthday Party Refund Policy:

Please note a $100 of your payment is considered a deposit to hold a party spot and it is non-refundable. 

More than 30 days before party:  full refund less $100 deposit

29 – 15 days before party: 100% credit less $100 deposit

14 – 3 days before party:  50% credit less $100 deposit

Less than 72 hours notice:  0% refund or credit

ALL of our programs proceed RAIN or SHINE.

Please note: Tickets are transferable. If you are not able to attend your program please feel free to find a friend to take your space. If your space can be filled we are happy to issue you a refund.

Program Refund Information:  

  • Adventure Quest
  • Camp

Refunds for programs will be made if requested in writing, by email and will be refunded in accordance with the following schedule:

30 days before the program begins: 100% refund

29-15 days before the program begins:  full credit less $100 deposit

14 or less days before program begins:  0% refund

ALL of our programs proceed RAIN or SHINE.

Please note: Tickets are transferable. If you are not able to attend your program please feel free to find a friend to take your space. If your space can be filled we are happy to issue you a refund.

No Refunds for Partial Program Attendance or Illness:

We do not give refunds or credits when someone chooses to leave a program part way through, whether due to illness, or any other reason.

Program Refund Information:

  • Christmas on the Farm
  • Unicorn Tea Party/Cowboy Campout
  • Private Experience
  • Special Events

Refunds for programs will be made if requested in writing, by email and will be refunded in accordance with the following schedule:

30 days before the program begins: 100% refund

8-29 days before the program begins:  100% credit

4-7 days before the program begins: 50% credit

72 hours or less days before program begins:  0% refund or credit

ALL of our programs proceed RAIN or SHINE.

Please note: Tickets are transferable. If you are not able to attend your program please feel free to find a friend to take your space.

Credit can be obtained for the refund amount to use towards another program if the guidelines are met, and the program date is within the same calendar year.

On Going Programs Refund Information:

  • Part Time Pony
  • Junior Pony Trainer

Minimum 3 months registration.

30 days cancellation notice required via email.

All Other Program Refund Information

  • Meet the Ponies
  • Pony Playtime
  • Kids Night Out
  • Adventure Quest 1 Time Visit
  • Farm Tour

Refund Information: 72 hours notice is required to cancel or reschedule your booking.

ALL of our programs proceed RAIN or SHINE.

Refunds will be issued in the format they were originally paid.

Please note: Tickets are transferable. If you are not able to attend your program please feel free to find a friend to take your space. If your space can be filled we are happy to issue you a refund.

No Refunds for Partial Program Attendance or Illness:

We do not give refunds or credits when someone chooses to leave a program part way through, whether due to illness, or any other reason.

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